Warranty Information

Licensed & Insured

TRS is a licensed registered contractor for residential and commercial applications. ROC 102021. Our licenses certify us to install and wire any type of window covering on a home or business anywhere in the state of Arizona. We are always in good standing with the AZ ROC and we’ve never had a fine or violation levied again us for any reason.
TRS is completely bonded and insured. In addition to our five year warranty on our installations we are insured for your protection and ours. All our installation crews work for us with no subcontracting.

Tucson Signature Series Motors & Electronics

Tucson Signature Series Motors & Electronics Lifetime Warranty: Tucson Rolling Shutters & Screens is proud to offer a lifetime warranty on our Tucson Signature Series Motors and Electronics. If these parts fail due to any manufacturer’s defects under normal use, we will replace these parts within the lifetime of the product as installed on original location and only for the original purchaser. Any replacement needed after five years will only incur a standard service call for labor. This warranty will not cover damage caused by Mother Nature, misuse, self- installations, improper wiring, or any other outside force not associated with a manufacturer’s defect.

Tucson Solution Screens, Solution Xtreme Screens, Tucson Interior Screens

Screen Fabrics Lifetime Warranty: Tucson Rolling Shutters & Screens is proud to offer a lifetime warranty on select Mermet fabrics. If the fabric fails due to any manufacturer’s defects under normal use, we will replace the fabric with same or as close a match as provided by the weaver. Select exterior and interior fabrics include a 10 year no fade warranty. This warranty will not cover damage caused by Mother Nature, misuse, self-installations, improper use, or any other outside force not associated with a manufacturer’s defect. Our fabrics have been extensively tested by third party certified laboratories and we have the fenestration data to back all our protection numbers.

Tucson Rolling Shutters

Rolling Shutters 5 Year Warranty: Tucson Rolling Shutters & Screens is proud to offer a 5 year warranty on our rolling shutters. If the slats fail due to any manufacturer’s defects under normal use, we will replace the slats with same or as close a match as provided by the manufacturer. This warranty will not cover damage caused by Mother Nature, misuse, self-installations, modification, improper use, or any other outside force not associated with a manufacturer’s defect.

We’ve been here since 1979 because we care about our customers. If you should ever need service, our Customer Service Solutions team will be glad to assist you. Email: [email protected] Call/Text: 520.780.3584

Performance Information

All performance claims made by Tucson Rolling Shutters, Inc. were provided by test results of third party testing labs. All tests were performed according to proper testing standards and a copy can be provided if requested.

The Exterior Shade and Shutter Association (ESSA) is currently working on a new standardized rating for exterior products. Chris Trafton TRS VP is currently the President and one of the original founding board members of the ESSA. He, along with the ESSA, are actively fighting for recognition by the US Department of Energy for retractable window coverings as a major energy savings product for all homes and businesses.

The first signs of success as members of the ESSA assisted The Lawrence Berkeley National Laboratory with funding from the US Department of Energy for a new window covering website. The site is intended to help raise awareness of efficiency levels offered by window coverings. A long range plan will include an Energy Star Rating for all exterior window coverings.
Efficient Window Coverings Website