TRS has a great team of dedicated people all working towards a common goal.  Their commitment to the mission keeps a high level of success running strong within the ranks of the company.  The culture is one of a focused drive with a casual but professional atmosphere.  This winning combination is very evident by the longevity of the staff.  TRS leadership believes in giving back to the team.  The team is publicly recognized for accomplishments and success.



 President & Owner

jeffOwners Jeff and Judy Healam purchased Tucson Rolling Shutters in 1985 with the plan of building a successful company. Now with three locations, almost 40 team members and a dealer network spread all across North America they are continuing their plan.


Vice President

Chris Trafton Vice President Vice President Chris Trafton has been with TRS since 1996.  He was promoted to VP in 2006.  He handles the day to day operations, advertising, sales and manages the team.  
He is Chairman of the Board for the Southern AZ chapter of the National Association of the Remodeling Industry (NARI) and the treasurer on the board of the Exterior Shade and Shutter Association (ESSA).  







TRS has several departments that make up the team.  Retail sales, wholesales, installation, shutter manufacturing, powder coating, screen system manufacturing, purchasing, scheduling, accounting, and management.Office and Accounting


Office Manager and CFO

Bonnie2Bonnie Melzer, Office Manager and Chief Financial Officer.  A TRS team member since 1997, she has helped TRS grow while making sure everything is perfect by the book.  She successfully leads a  team of accounting ladies that really make cents.










Office and Accounting team.  Norma Carnaghi, Vanessa Stevens, and Bonnie Melzner.



Purchasing Manager


Chris Wagner, Purchasing Manager.  A TRS team member since 2002.  Chris started in manufacturing then ran the scheduling department before moving over handle all inventory and purchasing.









Retail Sales


Rudy Casillas, Retail Sales.  A TRS team member since 2001, he worked his way up from installation crew leader, Field Foreman to Sales.  He has the experience and technical expertise to tackle any retractable project in the world.








GwenGwen Haag, Retail Sales, a TRS team member since 2004.  From showroom expert to in home sales Gwen has the experience and passion to help clients make an informed buying decision.  She is a solar protection expert with over 10 years experience.  Come on into our Oracle showroom and meet her and see our products in action.










Installation and Service


Field Manager

Mike Borquez, Field Manager, a TRS team member since 2004, he worked his way up from crew member to crew leader.  He takes pride in the success of his installation team.









Yvonne Dean, Scheduler.  Yvonne moved from the accounting department and took over scheduling for installations and service.  She is the happy voice that calls to set up your installation, remeasure, or service.  She will do her best to help you.







Crew Leaders

Nick Henkel, Crew Leader.









Manny Arroyo, Crew Leader










Joe Ramirez, Crew Leader.









Francisco Soto, Crew Leader.









Carlos Villanes, Crew Leader









Wholesale Department

Wholesales Manager

Chris Maldonado, Wholesales Manager.  A TRS team member since 2009, he worked his way up in manufacturing with his dedication and management style.   He will be managing our dealer network all across North America.








AnnaAnna Wilson, Wholesales Assistant.  A TRS team member since 1995 Anna has helped grow our dealer network.  She is the point of contact for all dealer orders and handles the wholesales accounting.









 Production Manager

.A TRS team member since 1994, he was installation team member, crew leader and field manager.  Don has been in retail sales for the last eight years.








Bobby Naugle started in the installation department in 2013 where he quickly became a crew leader.  His management ability made him the perfect candidate for the Screen Production Floor Supervisor.  He manages the 27th street screen production facility.  









Oscar Valadez started in production in 2015 where he ran the aluminum saw.  He was recently promoted to Shutter Production Floor Supervisor and manages the Bilby team.